Tendo Marketplace Training Hub
Start Here: Get Certified!
Your facility has partnered with Tendo Marketplace to make payment collection simpler and faster while improving patient satisfaction. In our training lessons, learn how to help patients purchase vouchers for their procedures and get your Tendo Marketplace certification. The course can be completed in under 10 minutes.
Additional Training
Live Customer Success Training
We’re excited to offer one-on-one, personalized training sessions via Zoom, scheduled at a time that works best for you.
Practice Scenario Training
When you’ve completed your training course, take a few minutes to practice purchasing a voucher and redeeming one in our demo environment before you start to help real patients with these tasks. Click one of the senarios below to get started.
 |
 |
Tendo Marketplace Help
Help is at your fingertips while you work. Click the Help button in the lower right corner when you need assistance. You will see a popup screen with two tabs - Answers and Ask:
Answers contains help documentation specific to the page that you are on in your Provider account on mdsave.com. Click on one of the article titles or search for the topic you want at the bottom of the popup screen, then select the article that you want.
The article will display. If you want to see it at a larger size, click the expand icon in the upper right. Click any image to see if at a larger size, then click out of it to return to the article.
To see an article full screen in the Tendo Marketplace documentation library, click the title. The article will open in a new tab.
Ask - Click this tab to open an email form that you can use to ask our Support Team any questions or issues that you encounter.
Tendo Marketplace Documentation
Provider User Guide - Step-by-step documentation and background information for front desk, clinical, and billing staff.
Provider Setup Guide - Documentation for admins and IT admins on Tendo Marketplace, Procedure Bundles, Payments, and Integration..
You can print or create a pdf of any article in the library by clicking the print icon in its upper right corner.
Contact
Still have questions? Contact us at support@tendo.com
We’re always happy to help!